Very good experience overall.
It good be clearer on where to meet host for tickets and advise more time to download audio guide given WiFi capabilities in area of gallery.
Very easy to put tickets online. And the best part of it all is you don’t have to wait around in queues.
Full of art!
Very efficient and friendly helpful agent. Just be aware and make sure you download the audio guide fully before you go un the gallery as the signal was very poor inside.
The girl meeting us was very polite and kind. She tried to skip some lines for us. The gallery of course was amazing and each room had so many beautiful and famous art pieces. I just wished I visited on a day that i had more time.
Clear que instructions, only waited 15 minutes to enter the Museum.
Mobility accessible for people like me with a torn meniscus in my knee, plenty of places where sit and rest while enjoying the beauty of the art.
All went well on the tour at the Uffizi with our guide. The only hiccup was finding the meeting place. Other than that the entire process went smoothly and I really enjoyed walking with the guide.
Super experience. 😍
A fantastic experience. Even if you arent a huge art fanatic, there is something magical about the building and the atmosphere. The rooftop cafe is also fabulous for a rest and the view.
Very good guidance, patience, communication, help before and during our vist. Excellent.
Smooth entry experience, if you are a lover of a renaissance period this is a must to visit.
The contact was waiting at the easily identified location. The tickets were good.
I was given clear instructions on where to meet, which was followed up by reminders to be on time.
Then I received my ticket and instructions and I had my time to myself and enjoyed it.
The Audio guide was good and well structured.
Beutifull gallery. Best art from Botticelli.
The organization was very good. It was nice to have a friendly person hand us tickets and answer questions.
Ok
Museum was excellent. More to see than anticipated. Went earlier in the morning and it was not too crowded.
Great experience. It was nice to see beautiful and brilliant paintings by some of world's famous artists.
I didn't face any issues in booking and received the tickets fast.
Received so many emails to be on time and then get worried as the staff were not actually there. Couldn’t activate the audio guide- something wrong with the QR code
Your worker arrived half hour late. Also, the ticket you supplied was for 15 minutes later then what I ordered.
I got in eventually, but it was quite unpleasant to wait around not knowing if I'll get in.
Too many small rooms in the first floor, paid 90 euro and didn't have guide or audio guide, impolite stuff. I have big experience in museums and uffizi was much less than I expected. Nice statues though
We enjoyed Uffizzi but were not able to download the audio app for some reason. Also, it was only available to me and not my husband. It was a piity but thanks for the opportunity to give feedback.
Could not download the audio guide til at the museum! Arrived at 3:15 as instructed. Waited til 4:15 to enter!! Chaos outside and In! No help from staff as to which way to go! Really disappointed. Audio guide a waste of time. Suggest you get there at least 30 minutes before your time
Our visit was cancelled, even though there was no reason for it. We had to stand in line for an hour and a half to buy tickets at the box office, even though we had already paid for them through an agency. We still haven't received a refund, and it’s unclear when we might. A terrible experience.
They weren’t at the meeting point when they said they would be, they didn’t respond to WhatsApp messages and it was only by chance that - after a tour guide from another company helped us - we spotted a representative from Crown Tours but he was nowhere near the arranged meeting point. Total shambles.
